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Products & Quality
What types of olives do you export?
We export a complete range including green olives, black olives, stuffed olives, and various olive preparations. Our olives are available in multiple sizes and processing styles to meet different market preferences.
Are your products certified organic?
Yes, we offer certified organic options for our premium product line. These products are grown using sustainable farming practices without synthetic pesticides or fertilizers.
What quality certifications do you have?
We maintain ISO 22000, HACCP, EU export approval, FDA registration, BRC Global Standard, and organic certifications. All products undergo rigorous third-party testing.
How do you ensure product freshness during shipping?
We use specialized packaging designed for international shipping, temperature-controlled storage, and work with experienced logistics partners to maintain product quality throughout the supply chain.
Shipping & Logistics
Which countries do you ship to?
We export to over 50 countries across Europe, North America, Asia, and Africa. Our export documentation meets the requirements of all major international markets.
What are your minimum order quantities?
Minimum orders vary by product and packaging. For bulk orders, typically 1 ton minimum. For retail packaging, we can accommodate smaller quantities. Contact us for specific requirements.
How long does international shipping take?
Shipping times vary by destination: Europe 7-14 days, North America 14-21 days, Asia 14-28 days, Africa 7-21 days. We provide tracking information for all shipments.
Do you handle export documentation?
Yes, we handle all export documentation including certificates of origin, health certificates, phytosanitary certificates, and any country-specific requirements.
Pricing & Payment
How do you determine pricing?
Pricing depends on product type, quantity, packaging, destination, and current market conditions. We provide competitive quotes based on FOB, CIF, or other preferred terms.
What payment terms do you accept?
We accept various payment methods including Letters of Credit (L/C), Telegraphic Transfer (T/T), and other arrangements based on the relationship and order size.
Do you offer samples?
Yes, we provide samples for quality evaluation. Sample costs and shipping charges apply, but can be credited against future orders above minimum quantities.
Are there seasonal price variations?
Prices may vary seasonally based on harvest conditions and market demand. We recommend discussing annual contracts for price stability on regular orders.
Partnership & Support
Do you offer private labeling?
Yes, we provide private labeling services with custom packaging design, labeling, and branding to meet your specific market requirements and brand guidelines.
Can you develop custom products?
We can work with clients to develop custom olive preparations, stuffing variations, and packaging solutions based on market research and requirements.
What support do you provide to new importers?
We offer comprehensive support including market analysis, product recommendations, regulatory guidance, marketing materials, and ongoing customer service.
How do you handle quality complaints?
We take quality seriously. Any issues are investigated immediately with our quality team, and we work with clients to resolve problems quickly and fairly.
Still Have Questions?
Our export specialists are ready to help with any questions about products, shipping, certifications, or custom requirements. Contact us directly for personalized assistance.
Email Support
greeneagle11@outlook.com
Phone Support
OMAR: +20 109 244 5337
MOHAMED: +20 109 141 8169
